Webinar Sessions

Outreach Education offers several courses that can be delivered onsite face-to-face training or as live webinars. The team enhanced online education by increasing the level of engagement and interactivity in each webinar session. We use ZOOM as the platform to connect with learners.  Many of the courses are setup to be delivered in 90-minutes. We can deliver more than one session onsite per day.

Self-studies continue to be an efficient and flexible way to provide education in the province. Coming soon is the self-study module, “Sexuality and Intimacy in Continuing Care.”

PIECES™ is presented virtually.

The Virtual Dementia Tour® (VDT) is always presented as face-to-face. VDT requires the learner to participate in a 15-minute tour and return later in the day for a 60-minute group debrief. The learner must attend both the tour and debrief in order to receive a certificate. 

All onsite and webinar education is delivered by 2 professional educators, unless group size supports more educators to facilitate

Printable Brochure

Up and Coming Outreach Education Webinars:


May 15/24 (1:30 PM – 3:00 PM) Seniors and Addictions

How do we support and care for seniors with addictions in the continuing care setting? Research states that alcohol is the most commonly used and misused substance among adults aged 65 years and older. Educators will outline the prevalence and implications of alcohol use by seniors, briefly touch on illicit drug use, and discuss sex addiction, food addiction and gambling. Learners will review assessment and treatment methods for the senior client with substance abuse and misuse disorders. As a group we will discuss the role of staff in caring for the senior client with addictions.

May 22/24 (9:00 AM – 10:30 AM) Families as Partners in Care

Every family that places a loved one in a care facility will face major adjustments. The family may feel off balance through what is often a time of difficult decision-making. When families are under strain, they are less able to assist in caring for their loved one or to support the work of health care staff. At this point, it is important for staff to try to work with and support the families. Participants will learn to recognize caregiver stress, caregiver burden and burnout within a family, and identify ways to support families and facilitate family involvement as part of the caregiving team.

June 5/24 (10:00 AM – 11:30 AM) Depression in the Elderly

Depression is one of the leading causes of disability. It is important that health care staff realize that depression in the elderly is treatable and that treatment can result in major functional, social and health gains. Educators will discuss the signs and symptoms of depression in the elderly, review illnesses and medications that can cause symptoms of depression, and identify the role of health care staff in the treatment of depression.

June 14/24 (9:00 AM – 10:30 AM) Resident to Resident Aggression

Resident-to-resident aggression is a growing phenomenon in long-term care centres. In this course, educators will explore risk factors that can contribute to resident-to-resident aggression, as well as potential measures that may aid in preventing or reducing resident-to-resident aggression. We will use the ABCC Model to work through case studies.

July 3/24 (8:30 AM – 12:00 PM) Creating a Therapeutic Relationship & ABCC’s of Behaviour Management

Creating a Therapeutic Relationship (CTR) is a workshop for frontline health care workers (Nurses, Health Care Aides, Therapists and Assistants, as well as Housekeeping, Kitchen and Maintenance staff) in the three streams of continuing care.  The educators will discuss the use of distraction, diversion and re-approach as methods used to communicate with clients with cognitive impairments. Staff will learn how to develop therapeutic relationships and provide person-centred care. Building on person-centred care, the ABCC Model is a practical tool to assess and manage responsive behaviours.  Educators will present the model and guide learners in applying it to their work setting.

July 9/24 (1:30 PM – 3:00 PM) Role Renewal

Most of us have many roles in life, whether as a parent, grandparent, volunteer, electrician, nurse, spouse, etc.  These roles define who we are and give us a sense of worth or value.  When individuals move into continuing care, they often face role loss; this loss can ultimately lead to loneliness and/or depression. In this course, educators will explain role loss by looking at life stages, describe the causes and consequences of role loss, and discuss the principle of role renewal in our care.

July 10/24 (1:30 PM – 3:00 PM) Sexuality and Intimacy in CC

The purpose of this workshop is to bring awareness of sexuality and intimacy in the continuing care setting, and recognition that sexuality has no age limit. Learners will explore their own values, beliefs and attitudes around sexuality and intimacy in the lives of senior clients with or without dementia. Educators will discuss how sexuality and intimacy impact quality of life, and will examine family influence, beliefs and barriers. Staff will consider clients with dementia and how consent is defined. A section on LGBTQ2S+ seniors will be discussed specific to challenges they face in continuing care and how health care providers can support them.

July 15/24 (9:00 AM – 11:00 AM) Schizophrenia in the Older Person

Individuals aged 55 years and older will soon account for 25% or more of the total population of patients with schizophrenia worldwide (Psychiatric Times, 2019). This course will examine how both diagnosis and treatment of schizophrenia differ in the older client. Learners will be able to differentiate between positive and negative symptoms of schizophrenia and describe late-onset schizophrenia. Educators will discuss the use of antipsychotics and their potential side effects. Staff will learn care strategies to use with a client who shows suspiciousness, depression or hostility.

PIECES™ Training  (Virtual Delivery)

The overall goal of the PIECES™ Learning and Development program is to provide health practitioners, across the continuum of care, with a practical framework to:

  • guide a holistic Person and Care Partner centered Team approach
  • build the knowledge and skills necessary to support the well-being and health care of older adults at risk, or living with complex conditions and associated behavioural changes
  • support an evidence-informed approach to shared assessment
  • promote a collaborative process that is relationship based 

Day 1 – May 8, 2024 

Day 2 – May 29, 2024

To Register:  https://www.eventbrite.com/e/pieces-learning-and-development-program-2-days-tickets-869400629687

Password: Pieces

To sign up for a webinar or for more information, please contact:

Tel: 780-679-2012
E-mail: rosehavenprogrameducation@bethanygrp.ca